Privacy Policy

This Privacy Policy explains how PulseKaki (“we”, “us” or “our”) collects, uses, discloses and safeguards personal information when you visit pulsekaki.com (the “Website”) or contact us. We are committed to handling your information responsibly and transparently. If you do not agree with this policy, please do not use the Website.

1. Information we collect

We collect only the information we need to respond to you and operate the Website.

Information you provide

• Enquiry details. When you use our contact form or email us, we receive the information you choose to share — typically your name, email address, company name, the topic of your enquiry and your message.
• Correspondence. Records of any communications you have with us, so we can manage and follow up on your enquiry.

Information collected automatically

• Basic technical data. Like most websites, our hosting provider may process limited technical information — such as your IP address, browser type and the pages you request — in server logs for security, reliability and to deliver the Website to you.

The Website self-hosts its fonts and does not use third-party advertising or cross-site tracking technologies. We do not knowingly collect sensitive personal information through the Website.

2. How we use your information

We use the information described above to:

• respond to your enquiries and provide the information or services you request;
• discuss potential projects, partnerships and collaborations;
• operate, maintain, secure and improve the Website;
• comply with our legal obligations and enforce our agreements.

3. Legal bases for processing

Where data protection laws such as the GDPR apply, we rely on the following legal bases: your consent (which you may withdraw at any time); our legitimate interests in responding to enquiries and running our business securely; the performance of a contract or steps taken at your request before entering one; and compliance with legal obligations.

4. How we share information

We do not sell or rent your personal information. We may share it only in these limited circumstances:

• Service providers. Trusted vendors who help us operate the Website and our business (for example hosting and email providers), acting on our instructions and bound by confidentiality.
• Legal and safety. Where required by law, regulation or legal process, or to protect the rights, property or safety of PulseKaki, our clients or others.
• Business transfers. In connection with a merger, acquisition or sale of assets, subject to this policy.

5. International transfers

We may process and store information in countries other than the one in which you reside. Where we transfer personal information across borders, we take steps to ensure it remains protected in line with this policy and applicable law.

6. Data retention

We keep personal information only for as long as necessary to fulfil the purposes set out in this policy — for example, to respond to and follow up on your enquiry — and to meet legal, accounting or reporting requirements. When it is no longer needed, we securely delete or anonymise it.

7. Data security

We use appropriate technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your rights

Depending on your location, you may have rights over your personal information, including the right to:

• access a copy of the information we hold about you;
• request correction of inaccurate or incomplete information;
• request deletion of your information;
• object to or restrict certain processing;
• request portability of information you provided to us;
• withdraw consent where processing is based on consent.

To exercise any of these rights, contact us at hello@pulsekaki.com. We will respond within the time required by applicable law. You also have the right to lodge a complaint with your local data protection authority.

9. Cookies

The Website does not use advertising or analytics cookies. Any cookies that may be set are strictly necessary for the Website to function. If we introduce analytics or other non-essential cookies in the future, we will update this policy and, where required, request your consent.

10. Third-party links and products

The Website links to our products, Orbit and CaloHub, and may link to third-party sites. Those services have their own privacy policies, and this policy does not apply to them. We encourage you to review the privacy practices of any site you visit.

11. Children’s privacy

The Website is intended for businesses and professionals and is not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

12. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be highlighted on this page. Your continued use of the Website after changes take effect constitutes acceptance of the updated policy.

13. Contact us

If you have any questions or requests regarding this Privacy Policy or your personal information, contact us at hello@pulsekaki.com. For business and partnership enquiries, you can reach us at collab@pulsekaki.com.